Transitions Love Them or Exchange Them Guarantee

Caledonian Optical & Transitions® – A Guarantee You Can Trust

We're confident your customers will love their new Transitions^® lenses; we are guaranteeing their satisfaction.

With our Love Them or Exchange Them guarantee, your patients can try Transitions® lenses risk-free for 30 days.

If they don’t fall in love, they can swap them for clear lenses – no questions asked.

If your customers aren’t completely happy with their new Transitions® lenses, they can return them—along with their receipt—within 30 days of collection to your practice. They’ll receive a replacement clear pair in the same prescription, design, index, coating, and frame.

Please ensure your customers are aware of your practice’s warranty and guarantee policies regarding prescription eyewear.

Please note: We will refund the price difference between the Transitions lenses and the clear pair. This offer does not affect statutory rights. For full terms and conditions, click here.

The Claim and Return Form is available here.